{"product_id":"warranty-policy","title":"Warranty Policy","description":"\u003ch1 class=\"main-page-title page-title h0 scroll-trigger animate--fade-in\"\u003eWarranty\u003c\/h1\u003e\n\u003cdiv class=\"rte scroll-trigger animate--slide-in\"\u003e\n\u003cp\u003eWARRANTY POLICY\u003c\/p\u003e\n\u003cp\u003eIntroduction\u003c\/p\u003e\n\u003cp\u003eThe warranty policy of MorKampers, Bankhead Industrial Estate, 11 Woodgate Way\u003cbr\u003eSouth, Glenrothes, KY74PF in Scotland outlines our commitment to providing quality\u003cbr\u003eproducts and terms and conditions under which warranty is offered to our customers.\u003c\/p\u003e\n\u003cp\u003eBenefits of the warranty\u003c\/p\u003e\n\u003cp\u003e1) 2 years of craftsmanship coverage. MorKampers warrants to the owner of the\u003cbr\u003eproduct, structural integrity and free of craftsmanship defects product.\u003cbr\u003e2) This warranty is transferable, thus it is valid for 2 years from purchase from\u003cbr\u003eMorKampers, no matter if it changed the ownership. Changing the ownership\u003cbr\u003edoes not affect or extend warranty by any means\u003cbr\u003eTerms of warranty\u003c\/p\u003e\n\u003cp\u003e1) The warranty will not take effect until the product is fully paid for and the\u003cbr\u003eownership is transferred - The new owner received the keys and documents\u003cbr\u003erelated to the product.\u003cbr\u003e2) If the problem occurs the owner will promptly contact MorKampers to discuss\u003cbr\u003ethe issue, to avoid possibility of further damage. I.e if there would be a water\u003cbr\u003eleak, or any problem with a sealing causing weather elements to get inside\u003cbr\u003ethe trailer. If left without addressing the issue for a longer period, which would\u003cbr\u003elead to further damage - this will not be covered by the warranty. If the new\u003cbr\u003eowner does not report the issue promptly, this warranty will be void.\u003cbr\u003e3) The problem that had occurred due to workmanship, MorKampers will rectify\u003cbr\u003ethe situation at no charge for the new owner for the warranty period.\u003cbr\u003e4) In the event that the problem occurred but is not caused by MorKampers\u003cbr\u003eworkmanship, repairs by MorKampers can be performed but reasonable\u003c\/p\u003e\n\u003cp\u003e2\u003c\/p\u003e\n\u003cp\u003echarges will be charged to the owner. In this case a deposit of 60% of the total\u003cbr\u003erepair cost must be paid in advance.\u003cbr\u003e5) MorKampers will attempt to repair any problems, if that is not possible\u003cbr\u003eMorKampers will replace the part of the product causing the issue.\u003cbr\u003e6) If a product was customised by the MorKampers for customers' request some\u003cbr\u003eitems, like tv, would not be covered by our warranty but the manufacturer\u003cbr\u003eones, details will be outlined while placing the order.\u003cbr\u003e7) Repairs will be conducted in the MorKampers workshop in Bankhead\u003cbr\u003eIndustrial Estate, 11 Woodgate Way South, Glenrothes, KY74PF in Scotland.\u003c\/p\u003e\n\u003cp\u003eExclusions from coverage\u003c\/p\u003e\n\u003cp\u003e1) Natural disasters including, but not excluded to: Fire, flood, earthquakes,\u003cbr\u003elightning or other unusual actions of the elements.\u003cbr\u003e2) Theft, loss and vandalism.\u003cbr\u003e3) Damage of the product resulting from unauthorized modification.\u003cbr\u003e4) Damage to the product resulting from misuse, abuse, negligence,\u003cbr\u003eunreasonable or dangerous behaviour, i.e fire caused by smoking or having\u003cbr\u003elife fire inside the trailer.\u003cbr\u003e5) Any damage to tyres: i.e punctures, normal wear and tear.\u003cbr\u003e6) Damage to the product resulting from any road accidents will void the\u003cbr\u003ewarranty.\u003cbr\u003e7) Damage resulting from the vehicle being used for purposes other than those\u003cbr\u003efor which MorKampers teardrop originally intended \/ designed them to be\u003cbr\u003eused.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"MorKampers","offers":[{"title":"Default Title","offer_id":55981853671750,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":false}],"url":"https:\/\/www.morkampers.com\/products\/warranty-policy","provider":"MorKampers","version":"1.0","type":"link"}